1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Personal Identification Information: This includes your name, email address, phone number, billing address, shipping address, and payment details.
  • Non-personal Identification Information: This includes browser type, device type, IP address, and browsing behavior such as pages viewed, time spent on site, and interactions with the site.
  • Cookies: We use cookies and similar tracking technologies to improve user experience, analyze trends, and manage site traffic.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • Order Fulfillment: To process and ship your orders for products such as televisions, connectivity accessories, and control accessories.
  • Customer Support: To provide customer service, respond to inquiries, and address issues or complaints.
  • Marketing and Promotions: To send promotional materials, newsletters, or updates about new products, services, or special offers (you can opt-out at any time).
  • Improving User Experience: To enhance the functionality of our website, analyze trends, and customize content based on user behavior.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

  • Encryption: All sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Data Access: Only authorized personnel have access to personal information, and they are trained to handle it responsibly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share information with third-party vendors and service providers who assist with processing orders, payment, delivery, and customer support.
  • Legal Compliance: We may disclose information if required by law, regulation, or legal process (e.g., in response to a subpoena or court order).

5. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to applicable laws and business requirements.
  • Opt-out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email you receive from us.

6. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please check this page regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

  • Email: admin@homira.xyz